Privacy Policy

1. Overview

Social Media Scheduler ("we", "our", "us") operates socialmediascheduler.io. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our social media scheduling service.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our service.

2. Information We Collect

Account Information

When you register, we collect your name, email address, and password. We may also collect your business name, website URL, and billing information when you upgrade to a paid plan.

Social Media Account Data

To provide our scheduling service, we request access to your social media accounts via official OAuth connections. This allows us to post content on your behalf. We collect and store:

• Access tokens (encrypted) required to post to your connected accounts
• Profile information such as your username and profile picture from connected platforms
• Post performance data such as impressions, saves, and engagement metrics

We never store your social media passwords. Access is granted through each platform's official API only.

Content You Upload

We store the images, captions, hashtags and scheduling information you upload to our service in order to publish posts on your behalf at the scheduled time.

Usage Data

We automatically collect information about how you use our service, including pages visited, features used, and actions taken within the dashboard.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate and improve our social media scheduling service
• Publish posts to your connected social media accounts at scheduled times
• Send you service-related emails such as confirmation and billing notifications
• Provide customer support and respond to your enquiries
• Analyse usage patterns to improve our product
• Comply with legal obligations

We do not use your content to train AI models or share it with third parties for advertising purposes.

4. Information Sharing

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our platform (e.g. cloud hosting, payment processing). These parties are contractually bound to keep your information confidential.
• Legal Requirements: If required by law, court order, or to protect the rights, property or safety of our users.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

5. Social Media Platform Data

Our service integrates with Pinterest and other social media platforms. By connecting your accounts, you authorise us to access your profile and post content on your behalf. This access is governed by each platform's own terms of service and privacy policy.

We only request the minimum permissions necessary to provide the scheduling service. You can revoke our access at any time from your social media account settings or from your Social Media Scheduler dashboard.

We comply with Pinterest's API Terms of Service, Developer Guidelines, and all applicable platform policies.

6. Data Security

We take the security of your data seriously. We implement industry-standard security measures including:

• Encryption of all access tokens and sensitive credentials at rest and in transit (TLS/SSL)
• Secure, access-controlled cloud infrastructure
• Regular security reviews and updates
• Strict internal access controls — only authorised staff can access user data

However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

7. Data Retention

We retain your account information for as long as your account is active. If you close your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

Post content and scheduling history may be retained for up to 90 days after deletion for backup and fraud prevention purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Portability: Request your data in a machine-readable format.
• Objection: Object to how we process your personal information.

To exercise any of these rights, please contact us at trendingdigitalservices@gmail.com.

9. Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. These include:

• Essential cookies: Required for the service to function (e.g. keeping you logged in).
• Analytics cookies: Help us understand how users interact with our service.

You can disable cookies in your browser settings, but this may affect your ability to use certain features of our service.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: trendingdigitalservices@gmail.com
• Website: socialmediascheduler.io/contact

We will respond to all privacy-related enquiries within 5 business days.